Jacqueline advances technology transparency and legibility for people-centered smart(er) cities. She leads Helpful Places, a social impact enterprise advancing the adoption and stewardship of Digital Trust for Places and Routines (DTPR.io), an open-source visual language standard designed to increase transparency and legibility of the use of data, sensors and AI in the built environment. DTPR has been recognized in the American Planning Association’s 2023 Trend Report, and featured in publications such as Cities Today and Thomson Reuter’s Context. She is a member of the World Economic Forum’s Global Future Council on Data Equity, Council for the Connected World and a working group member and contributor to the G20 Smart Cities Alliance.
Jacqueline’s experience spans public, private and non-profit sectors. As Data Lead at Mozilla Foundation, Jacqueline led the development and implementation of their data strategy. As Director of Digital Integration at Sidewalk Labs, she led incorporating innovation objectives, technology policy and data ethics into the company’s approach to urban development projects. She led the delivery of the Digital Innovation Appendix, a technical document outlining the company’s approach to technology that was cited by GovTech as “one of the most extensive efforts ever for a private company to be transparent about smart cities tech and associated data”
As the inaugural Director of Data Analytics at the New York City Department of Parks & Recreation, she developed the agency’s data strategy, developed the open data program and founded its first data science team. Jacqueline also spearheaded the largest participatory street tree mapping project in U.S. history, culminating in the NYC Tree Map, a digital platform for the collaborative management of NYC’s urban forest.